FAQ & troubleshooting

Sign in at app.wickedcms.com with Continue with email, Continue with Google, or Continue with GitHub. There is no separate password to create. See Create an account.

Yes. Each person signs in with their own account and connects their own Webflow account. Webflow access is per-user OAuth — one person’s connection does not cover another user.

Open the user menu (your initials) and click Log out.

You must start Connect Webflow from within Wicked CMS while signed in. Installing the app from the Webflow dashboard alone does not complete the connection. See Connect Webflow.

Click Retry on the error screen. If it persists, sign out, sign back in, and try Connect Webflow again. Check that you authorized the app on Webflow and did not close the browser during the OAuth redirect.

Go to Your Webflow sites and click Unlink all sites. This revokes access for your entire Webflow account. See Manage your Webflow connection.

No. Wicked CMS only supports account-wide Unlink all sites. There is no per-site disconnect.

Your Webflow account may have no accessible sites, or the sites request failed. Check the error message on Your Webflow sites and verify your Webflow connection.

The locale switcher appears only on multi-locale sites. Single-locale sites do not show it.

The Webflow site must be published at least once before you can publish individual CMS items. The Publish button shows a tooltip: Publish site to enable item publishing. Publish the site in Webflow first.

Use Reload items in the collection toolbar to refresh the table, or Reload from Webflow in an item’s ⋮ menu to refresh a single item. In Assets, use Reload assets. See Reload items, Reload an item from Webflow, and Manage assets.

In the site sidebar, click Assets. Click CMS to return to collections. See Switch between CMS and Assets.

Uploading, editing, and deleting require Webflow assets:write. If Wicked CMS shows that the connection is missing it, click Reconnect Webflow and authorize again. See Manage your Webflow connection.

No. You can edit Display name and Alt text, or upload a new file. Replacing the bytes of an existing asset is not supported.

Option-click (Mac) or Alt-click (Windows/Linux) the blue-highlighted field label to reset it to the live value. See Reset a changed field.

Wicked CMS hit Webflow’s API rate limit and is automatically retrying. Wait for the retry to complete.

No. When creating or duplicating, choose All locales if you need the item in every locale. You cannot add an item to additional locales after creation.